Sirs,
Healthwatch Wiltshire has been working closely with the Care Quality Commission (CQC) about their previous and planned inspections and visits to the Royal United Hospital (RUH) in Bath. The CQC will be inspecting the Hospital again on the 4th – 6th December.
It is important that they hear from anyone who has recently used health and care services about their experiences to give a full picture of how care is being provided at the hospital.
You can share your views and comments in a number of ways:
- An online survey by visiting www.surveymonkey.com/s/HJXCW99
- Via the CQC website on their ‘Tell us about your care’ page www.cqc.org.uk/public/sharing-your-experience
- By email mailto: enquiries@cqc.org.uk by letter to CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle Upon Tyne NE1 4PA by telephone 03000 616161 or by fax 03000 616171
- Or by attending a Listening event for members of the public on Thursday 5th December between 18.30 and 20.00 at Bath Race Course. At the event you will be able to talk to the CQC about your experience, share your feedback on how improvements need to be made, and find out how the new inspections will be carried out.
Healthwatch Wiltshire hopes that members of the public will be able to share their experiences in a way that suits you. If, however, people require support to have their say please contact us and we will help – 01225 434218 or info@healthwatchwiltshire.co.uk
Yours,
Healthwatch Wltshire
