Wiltshire’s GP Out of Hours service is ‘outstanding’

 
Medvivo has been providing the Integrated Urgent Care service for Bath and North East Somerset, Swindon and Wiltshire since May 2018.

This brings together GP Out of Hours with NHS 111 and a new Clinical Assessment Service.
This second consecutive outstanding rating for an urgent care provider is unprecedented.

Following the CQC visit in January 2019, the full report singled out Medvivo’s  clear vision and person-centred approach,  strong governance processes, well-coordinated patient care, best in class safeguarding, a ‘unique commitment’ to public and patient engagement,  rigorous monitoring of performance and exemplary use of data to support the whole health economy.

Liz Rugg, Medvivo’s Managing Director, is immensely proud of the Medvivo team: “This rating is recognition of the hard work and dedication demonstrated by our personnel in their provision of care services. To receive this rating twice, is a fantastic achievement, and testament to everyone’s commitment here to patient care.”