We have a fantastic opportunity for a manager to oversee our newly reopened Cardinal Coffee Shop in St Peter’s, in the beautiful, unique surroundings in the heart of Marlborough.
The manager is to establish a presence on the high street for our coffee shop, a subsidiary of St Peter’s charitable trust. The candidate will nurture a loyal customer base by providing great coffee and a great customer experience. The candidate is required to maintain agreed profit margins and annual revenue targets to the benefit and support the trust’s fundraising activities.
The Role:
- Full Time, Permanent, Report to Company Director
- Salary £23,000 – £25,000 per annum based on experience
- Core Hrs: 9.30am – 4.30pm, 5 days per week, including alternating Saturdays
St Peter’s Marlborough is a former church turned community hub for history and the arts. We offer unique events and activities in a landmark building with impressive historic features.
We are looking for a talented and experienced Coffee Shop Manager to help establish our coffee shop’s presence on the high street.
As a subsidiary of St Peter’s charitable trust, our goal is to nurture a loyal customer base while maintaining agreed profit margins to benefit the trust’s fundraising activities.
As Coffee Shop Manager, you will be responsible for:
- Help recruit, train, supervise and appraise coffee shop staff
- Oversee scheduling of staff members working patterns and be able to quickly find replacements in the event of a staff member being sick or absent
- Monitor budgets to ensure that the coffee shop remains profitable. Actively find ways to keep operational costs low while expanding the coffee shop’s customer base
- Monitor and maintain inventory
Scope of the Coffee Shop Manager role:
- Overall day to day management of coffee shop and the staff
- Revenue and cost management
- A flexible approach to rota & shift management
- Preparation of coffee shop to serve customers, including food items ensuring all food hygiene and storage practises are followed
- Tidy and support your clean eating environment
- Ordering of all stock and consumables
- Manage all aspects of staff training including health and safety guidelines
- Be flexible and available for weekend and holiday cover or if required
Financial:
- Monitor budgets to ensure that the coffee shop remains profitable. Actively find ways to keep operational costs low while expanding the coffee shops customer base
- Monitor and maintain inventory, ensuring overstocking and waste is kept to a minimum
- Cashing up and financial reporting to accountant
Working Relationships:
- Coffee shop directors
- Chair of the Trustee Council and other trustees
- Events Manager
- Visitors and other users of St Peters.
- Volunteers
- Suppliers
Knowledge and Experience:
- Proven management skills with organisational, time management, communication, and customer service skills
- Experience working in various roles within a coffee shop
- A calm & flexible approach to problem solving
- Basic IT skills including a basic understanding of social media platforms Instagram and Facebook
- Financially astute
- Experience working in the food or hospitality industry. Managerial experience preferred
- Must be aware of regulations concerning food health and safety
How to apply for the role:
If you have the skills and experience required for this position, please contact the Chair of the Trust: annmarienewbigin@gmail.com