Marlborough care provider rated 'Good' by regulatorAfter an inspection by the Care Quality Commission, the Marlborough based care provider Innovations Wiltshire Limited have been rated overall as providing a 'Good' service.
The firm provides personal care to people living in their own houses and flats in the community. At the time of the inspection 40 people were using this service.
The report states that there were sufficient staff to meet people's needs. The service was found to be safe, effective, caring and responsive. The only area that was found to 'require improvement' was that the 'service wasn't always well-led'.
The report states: "People told us they felt safe when staff visited them in their homes. Comments included 'Oh yes definitely, I feel very safe', 'Very, no problems at all' and 'Oh yes of course'."